Practice Policies
Regarding Filing of Medical Insurance,
Managed Care Contracts, EAP Services, PreferredProvider
Panel Status, HMO Contracts, TennCare/Medicaid/Medicare.
Currently, I am a provider for most
commercial and non-commercial insurance carriers.
Please check directly with YOUR carrier and ask
them specifically if I am on their plan. I have
multiple contracts and the entities change regularly
as do the benefit information. I will have my office
assist you as much as possible to ensure that proper
filing occurs. However, please know that mistakes
will occur and we will make every effort to resolve
them quickly. There is often several weeks or months
lag time in the filing, processing and collecting
of claims. My billing is handled by a professional
billing service outside of my office.
If you choose to use your insurance,
please be advised that the billing service will have
access to health information necessary for the processing
of claims. Please notify the clerical staff upon intake
if your visit is part of an Employee Assistance
Plan as these are services your company has already
paid for and the billing is often separate from your
behavioral health coverage. Therefore, providing the
staff with your EAP telephone number will assist
in the proper billing of services.
Whenever verifying your insurance, please
be advised that your nervous/mental/behavioral health
benefits is often different from your general medical
plan. This means they may have different deductibles
and limits of service. Alcohol & Substance abuse
services may be separate as well. You are responsible
for all deductibles, co-pays and uncovered services.
Payment is due at the time of service. If payment
is a problem, speak with me directly to discuss your
situation and to arrange a monthly payment plan. I
will work with your to the best of m ability as long
as you are making an effort to pay on your bill on
a monthly basis.
